When will my order be delivered?
Please visit the Track Order page for live tracking information. Orders are processed and shipped within 3–5 business days.
If I didn't get my order, what can I do?
Please contact us via our Contact Us page for assistance.
What if I want to request a specific item?
Please reach out through our Contact Us page. We will do our best to source the requested product.
Where are the products purchased from?
Most of our products are imported directly from their country of origin, including South Africa, Zimbabwe, and Botswana, guaranteeing authenticity.
We encourage customers to support local Made in America businesses.
How are my products packaged to guarantee safe arrival?
Most products are securely boxed for protection. Chocolates and other heat-sensitive items may require thermal shipping, which we recommend adding during checkout for best results.